Terms and Conditions

1. Scope and provider

These Terms apply to the use of the services offered at lucflow.de. The provider is Aron Kretschmer (contact and address details in the Legal Notice).

2. Description of services

LucFlow is a tool for creators: from videos you provide, LucFlow creates short clips and lets you upload them to your own connected accounts (e.g. YouTube) and schedule their publication. All uploads happen at your instruction and under your control.

No particular outcome (reach, views, revenue) is owed.

3. Registration and account

An account is required to use the service. You are responsible for keeping your login credentials confidential and for ensuring that your information is accurate.

4. Credits, prices and payment

Paid features are billed via credits or subscriptions. The prices shown at the time of purchase apply. Payment is processed by Stripe.

Subscriptions renew according to the term you selected unless cancelled in time. You can cancel at any time with effect from the end of the current billing period (in your account under “Manage subscription”).

The provider is a small business within the meaning of § 19 of the German VAT Act (UStG); therefore no VAT is shown. All prices stated are final prices.

5. Right of withdrawal for consumers

Consumers have a right of withdrawal in accordance with the following cancellation policy.

Cancellation policy

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us (Aron Kretschmer, contact details in the Legal Notice) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal. If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal.

Early expiry of the right of withdrawal. In the case of a contract for the provision of services or the supply of digital content not delivered on a tangible medium, the right of withdrawal expires if we have begun performance after you expressly agreed that we may begin performance before the end of the withdrawal period and you confirmed your acknowledgement that you thereby lose your right of withdrawal once performance begins. We obtain this consent expressly when you take out a paid subscription.

Model withdrawal form

(If you want to withdraw from the contract, please complete this form and return it to the address stated in the Legal Notice.)

• To: Aron Kretschmer (address/email: see Legal Notice)
• I/we hereby withdraw from the contract concluded by me/us for the provision of the following service: LucFlow subscription
• Ordered on
• Name of consumer(s)
• Address of consumer(s)
• Date

6. User obligations and content

You warrant that you hold the necessary rights to all content you upload, link or process, and that its use does not infringe the rights of third parties or applicable law.

You undertake to comply with the policies of the target platforms — in particular the YouTube Terms of Service and policies. Unlawful, offensive or infringing content is prohibited.

7. Availability

We strive for high availability but do not owe uninterrupted availability. Maintenance, disruptions or limitations of third-party interfaces may affect availability.

8. Third-party services

LucFlow integrates third-party services (including YouTube/Google, Stripe, Supabase). Their use is additionally subject to the respective terms of those providers.

9. Liability

We are liable without limitation for intent and gross negligence and under the German Product Liability Act. For simple negligence we are liable only for the breach of material contractual obligations and limited to the foreseeable damage typical for this type of contract. Otherwise liability is excluded.

10. Changes to these Terms

We may amend these Terms with effect for the future; we will inform you in good time of material changes.

11. Final provisions

The law of the Federal Republic of Germany applies, without prejudice to the mandatory consumer-protection provisions of the country in which the consumer has their habitual residence. Should any provision be invalid, the validity of the remaining provisions shall remain unaffected.